TELEPHONE SYSTEMS & SERVICES

CLOUD AND ON-PREMISE SOLUTIONS

Business Phone Systems Carlisle

Carlisle Communications supply, install and maintain cloud based, hybrid and on-premise telephone systems.

We understand that purchasing a new telephone system is an important investment and choosing the right one is crucial to any business.

Our team of highly experienced and qualified telephony experts can recommend a solution that’s right for your business needs, allowing you to get on with what you do best.

As certified re-sellers of Avaya, IPVoice, LG-Ericsson, Meridian Norstar and Panasonic telephone systems in Carlisle, we’re able to provide a wide
range of solutions that deliver the right functions for you.

Features

1. Auto Attendant

A virtual receptionist that directs calls to the right department or person, making your business look more professional.

2. Call Forwarding & Routing

Ensures calls reach the right person, even if they’re working remotely or on a mobile device.

3. Voicemail to Email/Text

Converts voicemail messages into emails or texts, so you never miss an important message.

4. Call Recording

Useful for training, quality control, and compliance purposes.

5. Conference Calling & Video Meetings

Enables team collaboration and client meetings without the need for third-party apps.

6. Mobile & Desktop Apps

Lets employees make and receive business calls from their mobile phones or computers.

7. CRM Integration

Connects with platforms like Salesforce or HubSpot to log calls, access customer details, and streamline workflows.

8. Call Analytics & Reporting

Tracks call volume, response times, and customer interactions to improve performance.

9. Unlimited Calling & Low-Cost International Calls

Reduces phone bills with free or inexpensive calls to international locations.

10. Scalability & Easy Management

Easily add or remove users, change call flows, and adjust features as your business grows.

Phone System Options

Cloud-based Systems

Cloud-based VoIP phone systems are customised to fit your business needs, meaning you only pay for what you use.

With the ability to communicate from anywhere at any time, cloud-based systems are for the business of tomorrow.

On-premise systems

We supply, install and maintain the latest on-premise phone systems on the market that provide any business the foundations to thrive.

With our vast industry experience, we’ll run through the best options for your company.

Do you have a phone system preference?

DON’T GET LEFT BEHIND, SPEAK TO US TODAY ABOUT A NEW TELEPHONE SYSTEM ON 01228 273354

Why Choose Us?

Customer Centric Service

We love SCL, and our goal is to make sure our customers do too. Become a part of our family, and you’ll get our full support.

Well Trained Staff

From sales to support, our well trained and knowledgeable staff are willing and able to help you every step of the way.

Crystal Clear VoIP

Tired of bad lines, choppy audio and delays? With SCL’s world-class Voice over IP network you can expect crystal clear calls.

Reduce Call Costs

On average our customers save up to 40% when changing to SCL (from traditional analogue systems). You can too!

Improved Functionality

Pushing the boundaries since 1999 to provide the most comprehensive and user-friendly telephony solution the UK has ever seen.

Comprehensive Solution

Let SCL handle all your communications, from our cloud PBX to your office connectivity, and you’ll only ever need to call us.

FAQ’s

Much easier to install & configure than a proprietary business phone system:
IP phone systems run as software on a computer and can leverage the advanced processing power of the computer and user interface as well as features. Anyone proficient in networking and computers can install and maintain an business IP PBX. By contrast proprietary systems often requires an installer trained on that particular business system!

Easier to manage because of web/GUI based configuration interface:
An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your business VoIP solution. Proprietary phone systems have difficult-to-use interfaces which are often designed to be used only by technicians.

Significant cost savings for your business using VoIP providers:
With an IP PBX you can easily use a business VoIP Provider for long distance and international calls. The monthly savings are significant. If you have branch offices, you can easily connect between branches and make free calls.

Scalable:
Proprietary solutions are easy to outgrow. Adding more business lines or extensions often requires expensive hardware modules. In some cases you need an entirely new business system. Not so with an IP PBX. A standard computer can easily handle a large number of lines and extensions – just add more telephones to your business network to expand!

Twice the telephone system features for half the price!
Since an IP PBX is software-based, it is easier for developers to add and improve feature sets. Most VoIP  business solutions come with a rich feature set, including auto attendant, voice mail, ring groups, and advanced reporting. Unified Communications features are included, to support presence, video and audio conferences and free calls via the data network. These options are often very expensive in proprietary business solutions.

This page is related to: phone systems in Carlisle

Talk to Us

Sound a bit confusing? Don’t worry. One of our sales experts will give you a call.

    Type of premises:

    Is the residential work linked to a business?

    Sorry, we don’t service Residential Premises unless it’s linked to a business.

    Prefer to talk to someone? Give our expert sales team a call and they will be happy to answer any and all of your telephone system related questions.

    01228 273354